為履行我們的服務承諾，如客戶未能親身到現場觀看火化過程，客戶可透過本中心的遙距網上視象系統服務，在網上即時觀看整個火化過程，更可將寵物的火化過程輯錄下來，客戶可以選擇透過網上下載或VCD、DVD方式取得寵物的火化片段，讓客戶能夠知道他的寵物得以善待。

In order to fulfill our service promise, if client cannot come to the cremation in person, client may through our CCTV system to see the whole cremation process. Client can choose to download the process online, or through VCD, DVD to know the pet's cremation process.